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WELCOME TO OFFICIAL WEBSITE OF DAYTONA LAGOON

 

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FAQs

Do you have family passes?

We do not currently offer family season passes

Regular, Jr. and Sr. tickets explained

A Regular pass or ticket is for anyone over 48 inches tall
A Jr. pass or ticket is for anyone under 48 inches tall. Any guest under 32” tall is free.
A Sr. ticket is for anyone over 65 years old.

When is Daytona Lagoon open?

For up to date operating hours please visit our web site at https://daytonalagoon.com/

How much is parking?

Daytona Lagoon parking is next door in the Volusia County Parking Garage. Volusia County normally charges $8.00 a day, but if you visit Daytona Lagoon we can validate your parking stub at Admission, and you will only be charged $4.00 for parking.

On special occasions Volusia County may increase parking and not allow validation. For additional questions on parking please contact the parking garage at (386)238-3110.

How can I pay for admission, food, and souvenirs?

Daytona Lagoon accepts cash, Visa, MasterCard, Discover, and American Express. You may purchase admission tickets online or at the park. In the main building there is an ATM located in the lobby for our customers’ convenience.

Can I bring in my own food and drinks?

We do not allow outside food or drinks in the park. We have a wide variety of food to choose from; such as hamburgers, hot dogs, French fries, pizza, chicken strips, ice cream, and soft drinks. We also have a bar in the water park for those over 21 years of age. All new in 2017, you can sit back and Relax in our Oasis Café on the second floor.

Do I still have to pay if I’m not getting in the water?

The Dry side of Daytona Lagoon is free to enter and you can choose to pay as you go or buy a wrist band for the attractions.  The Water Park does have an admissions fee and all guests will need to purchase a wristband to get in.  We do allow guests to buy a spectator pas if they are fully clothed and are not wearing a bathing suit, guests with spectator bands will not be allowed to enter the water at all.  For pricing about the Spectator pass please see our guest services associates.

Where can I get discount coupons?

Discounts are sometimes available at local business and hotels. Please join us on Facebook and our e-club to get upcoming information and specials.

What if I forgot to bring something at home?

If you forgot something at home you can check in our Merchandise shop for things such as sunscreen, sunglasses, swim diapers, and towels just to name a few items.

Are there height requirements for any of the rides?

Yes, the requirements can be found on our website www.daytonalagoon.com and they are also on signs at the entrance of each ride.

Do you have life jackets and where can I get one?

Free life jackets are available in the park in front of the wave pool. Life jacket rules will be strictly enforced for all guests. Guest under 42in tall must wear a life vest and be supervised by an adult.

Where are the best places to go with a toddler?

Castaway Bay is perfect for our younger guests. The dumping bucket and small slides are designed for our small guests. Toddlers can also go into the Pelican Drift and Treasure Lagoon when wearing a lifejacket and accompanied by a responsible person.

Do you allow smoking?

We have a designated smoking area inside the park for tobacco and vaping.

What if my party gets separated?

Groups should have a designated spot to meet if someone gets lost or if the group gets separated. Lost children will be escorted through the park by and employee or manager until they are reunited with family. Daytona Lagoon does not page guests. If you have a lost child contact any Daytona Lagoon team member for assistance.

What about water safety?

Our lifeguards are trained and certified by Ellis & Associates each year. We train and license more than 100 lifeguards each season. They are here for everyone’s safety and service.  But, remember a lifeguard is not a replacement for adult supervision.  Remember to supervise your children at all times.

Where is the First Aid Station?

The First Aid Station is in our waterpark to the right of the Wave Pool. The location is noted by the big red door and sign.  Please note we only administer basic first aid, EMT’s and Paramedics will be called for all other emergencies.

Is there shade?

Daytona Lagoon has a shaded deck area off our Castaway Bay activity center. We rent umbrellas, on a first come firs serve basis, to give shade located throughout the water side of the park. The park also offers private cabana rentals. Our Arcade is always shaded.

What about my eye glasses?

Eye glasses are allowed on each attraction. However, they must be secured with a strap. Daytona Lagoon is not responsible for lost and damaged items.

Do you have changing facilities?

There are restrooms, showers, and changing facilities located in our waterpark. We do also have two bathrooms in our FEC with baby changing stations.

Can I bring in my own cooler?

We do not allow coolers into the park but guests can leave the park and come back in the same day by leaving their waterpark wristbands on.

What about my valuables?

Daytona Lagoon has several banks of lockers for guest to store their valuables. There are three sizes of lockers and the lockers take cash or a credit card. Daytona Lagoon is not responsible for lost or stolen items.

What if I have a disability?

If you have a disability, please call us at (386)254-5020 and we can discuss with you our accommodations to help you make the most of your day at the park.

What is your chaperone policy?

Children under the age of 14 must be accompanied by a responsible person.

How can I make a request for a ticket donation?

You can make your request by email to tmeyer@daytonalagoon.com or come to the park at the main office.

Do you have information on overnight accommodations?

We have several hotels in our area, but the Hilton or Wyndham Resort are just across the street.

Are we allowed to bring a cake?

You can only bring in a cake if you book a party package with Daytona Lagoon.

What is the Group Rate?

The minimum for a group is 15, and we have many different packages depending on the group type.  Please email TMeyer@DaytonaLagoon.com for inquiries.

What if this doesn’t answer my question?

Please feel free to contact us during business hours at (386)254-5020 or email us at info@daytonalagoon.com